Each item is personally designed and processed, so all sales are final. However, if you receive a defective or damaged item, wrong order, or other issue, please reach out on my contact page, and Outer Bounder will promptly resolve your issue.
Any issues, refunds, or questions about EcoFlow products should be directed to EcoFlow. As an EcoFlow affiliate, Outer Bounder receives a small commission, while offering EcoFlow customers a 5% discount with the code “OUTERBOUNDER” (no quotes). However, EcoFlow products are sold directly by EcoFlow, which is a separate entity than Outer Bounder.